Effect of Strategic Human Resource Management Practices on the Corporate Performance of Selected Deposit Money Banks in Southeast, Nigeria
- Post by: birpo
- October 19, 2026
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Luka, Sunday
Abstract
| This study examined the effect of strategic human resource management practices on the corporate performance of selected deposit money banks in Southeast Nigeria. The specific objectives were to determine the effect of performance appraisal on service quality and ascertain the effect of compensation on employee retention. The population of the study comprised nine hundred and seventy-eight (978) staff members. A sample size of 396 was determined using Cochran’s (1977) formula at a 5 percent margin of error. A survey research design was adopted for the study. The instruments used for data collection were questionnaires and interviews. A total of three hundred and ninety-six (396) copies of the questionnaire were distributed, while three hundred and fifty-eight (358) copies were returned. The t-test was used to test the hypotheses and determine the nature and strength of the relationships among the research variables. The findings indicated that performance appraisal had a significant positive effect on service quality, t(95, n = 358) = 24.95, p > .05. Compensation also had a significant positive effect on employee retention, t(95, n = 358) = 21.372, p > .05. The study concluded that strategic human resource management practices had a positive and significant effect on the corporate performance of selected deposit money banks in Southeast Nigeria. The study recommended, among other things, that management in the banking industry should pay close attention to performance appraisal and prevent its neglect by ensuring fairness and openness, which contribute to quality service delivery. |
Keywords: Strategic Human Resource Management Practices, Corporate Performance, Performance Appraisal, Service Quality, Compensation, Employee Retention, Deposit Money Banks, Southeast Nigeria.
Cite: Luka, S. (2026). Effect of Strategic Human Resource Management Practices on the Corporate Performance of Selected Deposit Money Banks in Southeast, Nigeria. International Journal of Management Foresight and Strategy,4(7), 586-606. https://doi.org/10.5281/zenodo.23474952
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